Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contactus@tictactiles.com

Installation

Below are some of ideal surfaces to install Tic Tac Tiles:

  • Painted gypsum (after a 21-day curing time for fresh paint)
  • Smooth ceramic tile
  • Wall panel (acrylic)
  • Wall linoleum
  • Mirror
  • Wallpaper
  • Even over existing tiles (as long as the installation surface is clean and smooth) 

Also, we strongly recommend to clean the surface properly with a degreaser such as TSP before installing. 

Furthermore, our products are highly tested and can be permanent once if installed correctly.

More than 95% of our customers are very happy with our tiles and many of them had installed tiles more than 4 years ago and still does not have any issues.

Since Tic Tac Tiles are resistant to the humidity of bathrooms, you can install them where they will not be in direct and continuous contact with water without any additional waterproofing. However, it is not recommended to install Tic Tac Tiles where they will be in direct contact with water (e.g. Shower stalls). If you install them make sure that the surface is completely dry and not at all damp or else the tiles will not remain stuck to the wall.

Yes, Tic Tac Tiles are great for kitchen backsplash. However, if you have a gas stove without a back panel or metal plate, you must respect a safety zone (without Tic Tac Tiles) of 8 inches above the surface of the stove to prevent direct exposure to an open flame. For countertop appliances such as toaster ovens, mini ovens and others, keep a space of 2 inches between Tic Tac Tiles and the appliance. 

Yes! Although Tic Tac Tiles are strong enough to adhere to desired places for as long as you want them to, they are easy to remove with little to no damage, depending on the surface they were installed on. To make it easy, use a heat gun or a blow dryer to warm up each tile sheet to soften the adhesive. Then apply concentrated heat starting with the corner and to pull it softly with some force. Use a cleaning product to wash the wall and remove any excess glue left by the Tic Tac Tiles.

Shipping and Return

Standard shipments usually reach their destination in 1-3 business days, but occasionally take longer if the carrier is experiencing unexpected delays- especially during this time with COVID -19

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy.

Products may be returned or exchanged within 30 days after receiving them. For a refund or an exchange, a mandatory authorization number provided by Tic Tac Tiles representative is required. To obtain your Return Authorization number please email us at contactus@tictactiles.com (authorization number is valid for 30 days).

Tic Tac Tiles

The perfect interior peel and stick tiles that will add a pop of color and give the rooms of you home a clean and classy look-without the mess! These are high quality and timelessly sophisticated peel and stick stickers that have a 3D epoxy finish. Tic Tac Tiles are specifically designed to renovate the kitchen, bathroom, living room and your valuable places. 

Yes, Tic Tac Tiles are resistant to water and humidity. However, they should not be installed on surfaces that are continuously in direct contact with water such as in the shower. 

Yes. Your 100% satisfaction is our priority. We offer replacement of defective Tic Tac Tiles following file investigation and depending on below conditions. The guarantee also applies to design or manufacturing defects within 1 year of the purchase. Please reach out to our customer service, contactus@tictactiles.com.