FAQ

PRODUCT

Is Tic Tac Tiles waterproof?

Yes, Tic Tac Tiles are resistant to water and humidity. However, they should not be installed on surfaces that are continuously in direct contact with water such as in the shower.

How many tiles are in a pack? 

Yes, you can apply Tic Tac Tiles over existing tiles as long as the installation surface is clean and smooth.

INSTALLATION SURFACE

Can you install Tic Tac Tiles in the shower?

Tic Tac Tiles are waterproof and resistant to humidity. It is perfect for the bathroom but we do not recommend installation in the shower because the product was not desgined to be in constant exposure to water.

Can I install Tic Tac Tiles behind the stove? 

Yes, Tic Tac Tiles are great for kitchen backsplash. However, if you have a gas stove without a back panel or metal plate, you must respect a safety zone (without Tic Tac Tiles) of 8 inches above the surface of the stove to prevent direct exposure to an open flame. For countertop appliances such as toaster ovens, mini ovens and others, keep a space of 2 inches between Tic Tac Tiles and the appliance.

Can I install Tic Tac Tiles over existing tiles?

Yes, you can apply Tic Tac Tiles over existing tiles as long as the installation surface is clean and smooth.

Can I install Tic Tac Tiles around a fireplace? 

Yes, Tic Tac Tiles can be installed on a surface where temperature does not exceed 120 °F. However, it is very important to avoid any direct contact with a heat source or direct exposure to an open flame.

INSTALLATION 

How do I cut Tic Tac Tiles? 

You can easily cut Tic Tac Tiles using a scissor, or a box cutter.

How do I finish the edges? 

You can use thin wood or stainless moldings or the silicone caulk to finish the edges of Tic Tac Tiles.

MAINTENANCE

How do I clean Tic Tac Tiles? 

You can clean Tic Tac Tiles by using a sponge and mild, non-abrasive household cleaning product such as dish soap, a cream cleanser or a glass cleaner.

ORDER & RETURNS

How do I return my purchase?

Products may be returned or exchanged within 30 days after receiving them. For a refund or an exchange, a mandatory authorization number provided by Tic Tac Tiles representative is required. To obtain your Return Authorization number please email us at contactus@tictactiles.com (authorization number is valid for 30 days)